The following testimonials have been taken from letters in our files. They are candid comments from corporate leaders and meeting planners who have found our training to be an excellent investment for the success of their teams.
“Your May 2007 workshop, ‘Striving for Success in Today’s Business World’ was an overwhelming success! Women at AT&T members are still buzzing about the lessons learned … It is clear that First Impression Management is aware of the secrets for success that are not learned in the boardrooms.”
Sandy Tutwiler
VP Programs
Women of AT&T, Dallas Chapter
“Your presentation, 'Power Protocols for Professionals' was very well received by the audience. It was very tailored to the level of expertise of the participants, and it was delivered in an orderly, professional and understandable manner. The room was packed and each BAE in attendance took away something of use from your presentation.”
Janice L. Parham
Chair, BAE Council
BOMA International, TX
"I would like to thank you again for providing such excellent etiquette and protocol training for our marketing and distribution teams here at Motorola. In a company as customer-focused as ours, it is important that our managers know the rules of etiquette, whether they are entertaining customers over dinner or presenting to them in meetings.... I would highly recommend your services to any company looking to help its staff become more polished and professional. Your training style is effective, yet fun and not overly formal. You are able to address an old-fashioned subject with modern practicality because of your first-hand experience in the business world."
L. Faso
Public Relations Manager
Motorola, FL
“Your one-day workshop hit the mark for us. By covering a broad range of topics and experiential exercises, you not only communicated important information, but you did it in an effective, impactful and entertaining way. We have already noticed a difference in how these individuals are conducting themselves. In addition, the fact that we focused on these issues with a group of respected employees in our company, many of our other employees are asking questions and working to improve their own first impressions and professionalism.”
James W. Downey
Director – Organizational Develop
Cenveo, CO
“It’s often difficult to get our employees to attend these events, especially since many of our professionals are out of the office attending meetings, meeting new clients, etc. However, after your presentation, I received many comments from those that did attend – all positive. In am convinced that you made a lasting impression on many of us. Our staff looks forward to implementing the many tools and techniques you shared wit us to enhance our professional image in today’s business world.”
Joann Van Splinter
HR Director
LAN Associates, Engineering, Planning Architecture, Surveying, Inc., NJ
“I want to than you for developing an excellent two-day executive improvement workshop that specifically targeted our management team needs. AS we began to expect a more professional appearance and behavior from our front-line employees, it became clear we needed to seek an increased level of accountability and professionalism for our laboratory leadership team. Your program was the perfect resource to begin our managerial growth process.
The programs on etiquette, professional appearance, communication, and stress management were thorough and effective. We were able to identify areas needing improvement as individuals and as a team. We were most appreciative of your sensitivity in allowing us to discuss the more difficult issues within our group. You were a terrific moderator.
Each of the participants had a very positive experience. In fact, we continue to use the behavior and listening assessment tools to ensure we achieve ‘win-win’ outcomes.”
Lynn B. Janzen, MS, MT(ASCP)
Administrative Director
Florida Pathology Laboratory at Florida Hospital
“At first thought prior to attending, the perception by the staff was very unclear and wrought with anxiety. After just a few minutes, you were able to overcome that obstacle and maintain a very high level of attention throughout the day. The topics you discussed were very appropriate to any employee regardless of organization position. You offer very good ideas, both new and old, presented the content in a way easily understood by all, and most importantly, hit a ‘home run’ throughout the day with everybody. We all came away with a renewed interest in presenting our newly learned skills in a way that would improve the overall perceptions by our customers that the IT department was no longer acting like ‘we live in the basement.’
We have seen very significant improvements in our relationships with our customers in the past two months. I truly believe that the ideas, skills and new content you presented have helped us to integrate that knowledge into our everyday work environment (and even home environment) resulting in more open communications with our customers, higher level of respect for service we perform and ultimately a higher level of customer satisfaction.”
R. Sheldon Tyndall
Chief Information Officer
West Georgia Health System
“Everyone benefited from this meeting and the information you were able to provide us with. As late as yesterday during a discussion with one of our Sales Staff one of your examples was given.
It was a pleasure doing business with someone as professionals as you and I enjoyed our communication during the preparation of this seminar. I feel like I have always known you. I look forward to working with your company again in the future."
Merilee J Ah Lan
Senior Vice President
New Century Title Company, CA
“I can see you right now saying…’shoulders back, stomach in, walk with confidence. You are in charge!’The guidebook will be by my side forever for future reference!”
K. Miniham
American Airlines, FL
"Your presentation topic was of interest to all who attended. Over 50 participants attended this month's networking breakfast. Their comments about the quality and knowledge of your presentation were very positive."
Elizabeth Uribe-Diaz
Membership Coordinator
Mexican American Business Chamber, GA
