Category Archives: Communication Skills

Let's be honest, no one is born knowing how to relate to others. If we are lucky, we somehow learn these skills as we group, but then maybe not. But if you are in business, your technical skills got you through the door; your "people skills" will determine the level of your success. When you master your people skills you will discover the benefits of building rapport with others. Here are some of the basics: Smile A smile shows that … Continue reading →

Good listening is crucial to effective communication and career success. Most of us don't know how to listen intelligently, systematically and purposefully. Think about your most recent conversations at work or at home. If you remember what you said better than what you heard, you've probably developed some bad listening habits. Instead of really listening, you let your mind wander while others were talking. You were thinking about what you were going to say before the others had finished. Faulty … Continue reading →