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Email is now one of the most commonly used modes of business communication. Poor email etiquette not only reflects unprofessional practices in your company, but in some cases it can cause legal liability and costly lawsuits. Email correspondence from employees to customers and coworkers should be polite and efficient at all times.
Email etiquette training is one way to easily and effectively teach your employees the way to represent your company through online correspondence. Reviewing and integrating guidelines about email etiquette can help your company be at the top of its game when it comes to communicating a professional image at all times.
Business Email Etiquette for Today's Cyber Office
Statistics show that more than 80 percent of business professionals have experienced frustration due to a lack of email etiquette. First Impression Management, Inc. offers a half-day customized email etiquette program to train employees in effective and professional email communication. Programs cover topics from how to spot potentially offensive language in email to the way to structure and format a professional email. Our programs teach your employees how to create a friendly and positive tone, while helping them learn the rules of writing effective email.
In addition to the common sense email guidelines, First Impression Management, Inc. also focuses on protecting your business interests. Emails are legally binding, and are often used against a company in a court of law. Whether email is implicating the company in discrimination or promising a client or coworker something that is not in the employee's scope, liability could be avoided with effective training. Protect your company from risk and call us at 888-324-6243 or contact us through our online form so we can help.
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