“Business Email Etiquette: Make Them Effective and Professional” Program
Has Someone Ever Misunderstood Your Email for the Worst?
While quick, courteous communication via email can boost productivity and enhance relationships with both clients and colleagues, bad emails can cost companies time and money – and they’re bad for business. First Impression Management specializes in email etiquette for you and your employees.
The program includes the following points:
- The importance of the impression you make with your e-mail communications
- The dangers of e-mails for you and your company
- Mastering e-mail politics
- Creating your e-mail persona
- Review of the basic components
- Shaping your message
- Do you have to CC your boss every time?
- Choosing the right words
- Creating a friendly tone
- Proper greetings and salutations
- Watching your mechanics
- Responding to e-mails
- Using the functionality of your e-mail tool
- Communicating via blackberry
- Reviewing do’s and don’ts
- Specific guidelines for your industry
I Need Something Else
No company is quite like yours. So, if you have a training need that demands a highly-specific solution, we can help. Customization allows you to align your company’s unique goals to the training.
One-on-One Confidential Training:
This training may be delivered in a variety of ways, including over the telephone or online.
Minor Adjustment:
Includes course name changes, minor searchable terminology changes and addition of logos.
Tailored Training:
Modify our courses to address your organization's specific needs, including modification of role playing and other exercises, cosmetic and terminology changes. Our pre-training analysis aligns course content, activities and examples with your organization's strategies, culture, and objectives to deliver a program tailored just for you.
Customized Training:
For more specific or complex training initiatives, our design team can assess your organization's needs, then create a learning solution that is uniquely yours to help you achieve your business goals.
New Development:
Newly created material to meet your objectives.
