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Communication Skills Training

“Interpersonal Relationships: How to Get Along with Just About Anyone” Program

Relationships We Build with Each Other… The Foundation of
Our Organizations

During our training participants learn how to build personal credibility, deliver positive feedback, improve their listening skills, deal with difficult people, and how to overcome difficult personalities.

The program includes the following points:

  • The top ten reasons people quit their job
  • What is expected from you at work?
  • What is workplace bullying?
  • What is workplace harassment?
  • Do you have a hostile workplace?
  • Recognizing and eliminating interpersonal tendencies and habits that are holding you back
  • Understanding your own behavior
  • How to work with just about anyone
  • Developing effective Work Relationships
  • Listening and hearing: they aren't the same thing
  • Non-verbal communication
    • The signals you are sending others
    • It's not what you say, it's how you say it
  • Influencing skills: seeing the other side
    • Building a bridge of giving
    • Giving in without giving up
  • Sharing your opinions
    • Using “I” messages
    • Disagreeing constructively
    • Building Consensus
    • Being zealous without being offensive
  • 20 tips for getting along with people at work
  • Completing your action plan and evaluation

I Need Something Else

No company is quite like yours. So, if you have a training need that demands a highly-specific solution, we can help. Customization allows you to align your company’s unique goals to the training.

One-on-One Confidential Training:

This training may be delivered in a variety of ways, including over the telephone or online.

Minor Adjustment:

Includes course name changes, minor searchable terminology changes and addition of logos.

Tailored Training:

Modify our courses to address your organization's specific needs, including modification of role playing and other exercises, cosmetic and terminology changes. Our pre-training analysis aligns course content, activities and examples with your organization's strategies, culture, and objectives to deliver a program tailored just for you.

Customized Training:

For more specific or complex training initiatives, our design team can assess your organization's needs, then create a learning solution that is uniquely yours to help you achieve your business goals.

New Development:

Newly created material to meet your objectives.

If you’re interested in one of these options for yourself or your organization, please contact us.