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Email communication is one of the most widely used forms of communication in the professional arena today. However, the speed and convenience of email, combined with the absence of "meaning cues" such as tone of voice or facial expression, can lead to unwanted and unintended reactions. Adhering to email etiquette ensures that emails are composed in a polite tone and easy-to-understand format, while also enabling professionals to limit their legal liability.
Email can be a problematic form of business communication for many reasons. Many professionals assume email communication can be more casual and less structured than other forms of communication, which might be interpreted as a lack of company professionalism to clients and other business associates. Mistakes made in professional email communication can not only lead to the loss of business deals and clients, but can also lead to costly lawsuits and long-lasting misunderstandings.
Professional Email Etiquette Training Programs
We at First Impression Management, Inc. understand that every mode of professional communication is critical in maintaining a successful business. Our email etiquette training program is a half-day class that will teach your business professionals the common sense rules for formulating emails that are polite and effective every time. We customize each class to cater to your particular email etiquette needs.
Request more information about making your company email more effective and professional by calling us at 888-324-6243, or by contacting us through our online form. We focus on teaching professionals how to best structure and shape an email to gain the best results. We look forward to helping your company achieve high standards of professional email etiquette through training. |